Terms and Conditions

Last updated: January 1, 2025

Welcome to Griottales! These Terms and Conditions (“Terms”) govern your use of our audiobook platform and constitute a legally binding agreement between you (“You” or “User”) and Griottales Company Ltd. ("Company," "we," "our," or "us"). Please read these Terms carefully before using our Service.

1. Definitions

Affiliate: Any entity that controls, is controlled by, or is under common control with the Company, where “control” means ownership of 50% or more of the voting rights or equivalent authority.
Country: Refers to Uganda, unless otherwise specified.
Company: Refers to Griottales Company Ltd., headquartered in Kampala, Uganda.
Device: Any device capable of accessing the Service, including but not limited to computers, smartphones, or tablets.
Service: Refers to the audiobook platform, including the website accessible at https://griottales.com.
Terms: These Terms and Conditions that govern the use of the Service.
Third-party Social Media Service: Refers to any content, products, or services provided by third-party platforms and accessible via the Service.
You: Refers to the individual, company, or legal entity accessing or using the Service.

2. Acknowledgment

By accessing or using the Service, You confirm that:

You are over the age of 18. The Service is not intended for individuals under the age of 18.
You agree to be bound by these Terms. If You disagree with any part of these Terms, You must not access or use the Service.
Your use of the Service is also governed by our Privacy Policy. Please review it carefully to understand how we collect, use, and safeguard your personal data.

3. User Responsibilities

You agree to:

Use the Service only for lawful purposes and in accordance with these Terms.
Refrain from using the Service in a manner that could damage, disable, or impair our platform.
Provide accurate, complete, and up-to-date information when creating an account or making a purchase.

4. Third-Party Links

Our Service may include links to third-party websites or services. These links are provided for convenience, and the Company assumes no responsibility for:

The accuracy, content, or privacy practices of third-party websites.
Any damages or losses caused by reliance on third-party content.

We recommend reviewing the terms and privacy policies of any third-party websites You visit.

5. Termination of Service

The Company reserves the right to terminate or suspend Your access to the Service immediately, without prior notice or liability, if You breach these Terms or engage in prohibited activities. Upon termination:

Your right to use the Service will cease immediately.
Any outstanding obligations under these Terms will survive termination.

6. Payment and Refund Policy

Where applicable, payments for premium features or subscriptions are processed securely. By making a payment, You agree to:

The pricing and subscription terms outlined at the point of purchase.
The non-refundable nature of subscription fees unless required by law.

7. Limitation of Liability

To the maximum extent permitted by law, the Company and its Affiliates will not be liable for:

Special, incidental, indirect, or consequential damages, including but not limited to loss of profits, data, or business interruption.
The total liability of the Company under these Terms exceeding the amount paid by You for the Service, or USD $100 if no payment was made.

8. Indemnification

You agree to indemnify and hold harmless the Company, its Affiliates, and Service Providers from any claims, damages, or expenses arising out of:

Your use of the Service.
Your violation of these Terms.
Any illegal or unauthorized activities related to your account.

9. Intellectual Property

All content and features on the Service, including but not limited to text, graphics, logos, and audio files, are the property of the Company or its licensors. You are granted a limited, non-exclusive, and non-transferable license to access the Service for personal use only.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Uganda, without regard to conflict of law principles. Any disputes arising from or related to these Terms shall be resolved through binding arbitration, unless otherwise required by law.

11. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If changes are material, we will provide at least 30 days’ notice via email or through the Service. By continuing to use the Service after changes take effect, You agree to the updated Terms.

12. Contact Information

If You have any questions about these Terms, You can contact us at:

Email: support@griottales.com
Address: Griottales Company Ltd., Kampala, Uganda