Privacy Policy
Last updated: January 1, 2025
Griottales Company Ltd. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and disclose your information when you use our Service and provides details about your rights under the law.
By using our Service, you consent to the practices described in this Privacy Policy.
1. Definitions
- Account: A unique identifier used to access our Service.
- Affiliate: An entity that controls, is controlled by, or is under common control with the Company. "Control" refers to the ownership of 50% or more of voting shares or equivalent authority.
- Cookies: Small text files stored on your device that help us track and enhance your experience on the Service.
- Country: Refers to Kenya, unless otherwise stated.
- Device: Any device capable of accessing the Service, such as a computer, smartphone, or tablet.
- Personal Data: Information relating to an identifiable individual, such as name, contact information, and other details as defined under applicable law.
- Service: Refers to the audiobook platform, accessible via https://griottales.com.
- Service Provider: Any natural or legal entity contracted to perform tasks or process data on our behalf, including analytics or support services.
- Usage Data: Information collected automatically, such as IP addresses, browser types, time spent on pages, and other diagnostic data.
- You: Refers to the user accessing the Service or any entity represented by the user.
2. Information We Collect
Personal Data
We may collect the following types of Personal Data:
- Name (first and last)
- Contact details (email address, phone number, physical address)
- Billing information where applicable
- Preferences and usage data to improve your experience
Usage Data
This includes technical information such as:
- Browser type and version
- Operating system
- IP address
- Referring website and pages visited
Cookies
We use Cookies to improve site functionality, analyze usage, and deliver tailored advertisements. You can control Cookies through browser settings.
3. How We Use Your Data
- To provide and improve our audiobook services.
- To manage your Account and deliver personalized content.
- To respond to inquiries and provide customer support.
- To process transactions securely.
- To notify you of updates, new features, or promotional offers.
4. Disclosure of Your Data
- To Service Providers, to support our operations (e.g., payment processors, analytics services).
- To Affiliates, in accordance with this Privacy Policy.
- To comply with legal obligations, enforce our policies, or protect our rights.
5. Data Security
We implement industry-standard practices to protect your data. However, no method of electronic transmission or storage is completely secure.
6. Your Privacy Rights
Depending on your location, you may have the following rights under applicable laws:
- Access: Request copies of the data we hold about you.
- Correction: Request corrections to inaccurate data.
- Deletion: Request deletion of your Personal Data under certain circumstances.
- Objection: Object to data processing in specific contexts, such as direct marketing.
To exercise these rights, please contact us at privacy@griottales.com.
7. Retention of Data
We retain Personal Data only for as long as necessary to provide the Service, fulfill legal obligations, or resolve disputes.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We will notify you of changes through the Service or via email. Please review it periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@griottales.com
- Address: Griottales Company Ltd., Kampala, Uganda
